What is Primary Rate Interface (PRI)?

PRI, or Primary Rate Interface, is a digital telecommunications service that connects business telephone systems to the public switched telephone network (PSTN). It facilitates multiple voice and data transmissions between two physical locations, leveraging the Integrated Services Digital Network (ISDN) protocol for digital connectivity rather than relying on traditional analog landlines.

Businesses with high call volumes and a need for dependable voice and data services, such as call centers, offices, hotels, and hospitals, commonly utilize PRI. This service offers increased call capacity, rapid data transmission, integrated voice and data capabilities, and cost savings compared to maintaining multiple analog lines.

Key Benefits of PRI?

• Enhanced Call Capacity: Handle high volumes of concurrent calls with ease.
• Faster Data Transmission: Benefit from quick and reliable data transfer.
• Integrated Services: Seamlessly combine voice and data on a single line.
• Cost-Effective: Reduce expenses compared to maintaining multiple analog phone lines.
• Reliability: Ensure consistent and dependable communication for your business.